Violy Privacy Agreement

Updated Date: 2023-03-10

Validated Date: 2023-03-10

Violy is an instruments practicing tool provided by Shenzhen Mango Future Technology Co., Ltd.. This Document will explain how Violy collects, uses and stores your personal information, along with the rights you are entitled to. We will use this Document to explain the relevant details and here are key points:

• We will describe the types of personal information we collect and their corresponding uses in order for you to understand how we collect specific types, reasons for its use and methods of such collection of personal information for a particular function.
• At present, Violy will not actively share or transfer your personal information to any third parties.
• At present, Violy will not actively obtain your personal information from a third party.
• You can access, correct and delete your personal information through the instructions listed in this Document. You can cancel your account.
  For more detailed information on the above, please refer to the relevant sections in following index:

1.  The Information We Collect

2.  Storage of Information

3.  Information Security

4.  How We Use Information

5.  External Parties

6.  Your Rights

7.  Amendments

8.  Protections of Minors

9.  Contact us

1. The Information We Collect

In the process of using Violy service, Violy will, in accordance with the following ways, collect information provided by you during the use of the service or information generated by the use of the service in order to provide such services to you, optimize our services and protect your account security:

1.1 When you register with Violy service, we will collect your mobile phone number, student/teacher identity, etc. The purpose of collecting is to assist you complete the Violy registration and ensure your account security. Mobile phone numbers are considered to be sensitive information. As such, the collection of such information is to meet the relevant laws and regulations of the identity verification network system requirements. If you do not provide such information, you may not be able to use our services properly. You may also choose to fill in nick name, profile picture, gender, region and other information in accordance to your own preference.

1.2 When you use Violy’s service, in order to ensure the normal use of our services, to maintain the normal operation of our services, and to optimize and improve our services and protect the safety of your account, we will collect information about your device model, operating system, unique device identifier, login IP address, Violy version number, access network mode , type and status, the quality of your network, operation logs, service logs and other log information. Such information is basic information which must be collected to provide you with Violy’s service.

1.3.1 When you use Violy’s Audition Practicing function, we will record voice during the Audition practicing, save the practicing voice and upload the practicing record and voice file to cloud. This is the key function of Violy service. Cloud saved records and voices are used to support teachers to view student's practices, help Violy to carry out further statistics and analysis of practice and provide better services by improved algorithm.

1.3.2 When you use an electric piano to practice in Violy and use Audition or Note-by-note in the App, you need to enable Bluetooth permission to connect Violy with your electric piano to more accurately identify your instrument's sound. You have the right to refuse the authorization and the refusal will only make you unable to use the above functions but will not affect your normal use of other functions of Violy;

1.3.3 Some mobile phone systems require the App to have location permission when searching for nearby Bluetooth products. Only with this permission can the App search for nearby Bluetooth electric piano products. We promise that the location permission will only be used in matching the bluetooth of the electric piano and will not be used for other purposes.

1.4.1 When you explicitly operate the function of Daily Challenge in Violy, the App will start recording, analyze and count the duration of the music instruments' sound on Violy. This recording will not be uploaded to the server. It will only be used for analysis on the App client, and will not leave the current device and be shared. When you explicitly stop Challenge practicing and clock in, the recording will stop. By default, the recording will stop automatically when the App exits the user interface.

1.5 When you use Live Class function of Violy, we collect and upload call records, which are the basic components of Live Class function. We will not save media data such as video screens and voices generated during video calls by default unless we explicitly ask for your consent and get an affirmative answer before saving and uploading a piece of data when we need to save it. This is also a part of service.

1.6 When you use the Live Tutoring function of Violy, we collect and upload the Live Tutoring teacher's name, ID card, bank card and other information to pay for your Live Tutoring lessons. Violy will not share this information with any third party.

1.7 When you use the group management function of Violy App, the group you created and the members who joined the group will be saved in the background to provide better services. Violy will not share this information with any third party.

1.8 When you change your avatar, upload a picture, or make a video audition in the Violy, you need to enable the camera permission and/or photo album permission (subject to the specific function you use) for real-time shooting or picture/video upload. When you log in, you need to authorize log and resource file storage permissions. Log storage is to provide corresponding tracking logs when an exception occurs in the App to help find problems. Resource file storage is for users to use the basic functions of the App even when there is no network.

1.9 When you browse music sheets on Violy Discovery page, in order to intelligently recommend suitable music scores, we will provide you with personalized recommendations based on your past practice and playback preference information. If you do not want to use this kind of personalized recommendation service temporarily, you can turn off this function through the path [My]-[Settings]-[Personalized Recommendation].

In addition, in accordance with relevant laws, regulations and national standards we may collect and process your relevant personal information without asking for your consent in the following circumstances,:

• When it is directly related to national interests such as national security and national defense, or it is directly related to major public interests such as public safety, public health, and public right to know;
• When it is directly related to a criminal investigation, prosecution, trial or execution of judgments;
• In order to protect vital legitimate interests of you or of other individuals, such as right of life, property, and reputation, while it’s hardly to obtain the consent of the individual;
• When the personal information is disclosed to the public by yourself;
• When the personal information is collected from legally publicly disclosed information, such as legitimate news reports, government information disclosure, etc.;
• When it is necessary for entering into and/or performance of a contract to which you are the party;
• When it is necessary for maintenance of the safe and stable operation of the products or services provided, such as discovering malfunctions and/or troubleshooting products or services;
• When it is necessary for legitimate news reporting;
• When it is necessary for conducting statistical or academic research which is for public interest, and when the results of academic research or description are provided externally, the personal information contained is de-identified.
• Other circumstances as stipulated by laws and regulations.
  Please understand that the functions and services we provide you are constantly updated and developed. If a function or service is not in the above description and your information is collected, we will explain to you the type of information, the scope and the purpose of the information collection by means of page prompts, interactive processes, website announcements or other ways, to obtain your consent.

Please note at present Violy will not actively obtain your personal information from a third party. If there is a requirement to obtain your personal information indirectly from a third party for future business development purposes, we will clarify with you the source, type and scope of such personal information. If the processing of personal information for a specific development is beyond the scope of what you originally agreed to provide to a third party, we will obtain your prior express consent before processing your personal information. What's more, we will strictly abide by the relevant laws and regulations and require that the third party guarantees the legitimacy of the information provided.

2. Storage of Information

2.1 Where information is stored: We will act in accordance with laws and regulations and store personal information collected within the territory in China.

2.2 The Duration Storing Information: In general, we will only keep your personal information for the time necessary to achieve a specific purpose, for example:

• Mobile phone number: When you use Violy service, we will need to store your mobile phone number to ensure your normal use of the service. When you delete your Violy account, we will delete the corresponding information;
  In the event where we cease our products or services, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize such information within a reasonable period of time.

3. Information Security

We strive to secure users' information to prevent information leakage, improper use, unauthorized access or disclosure.

We will use a variety of security measures to ensure the security of information within reasonable security standards. For example, we will use encryption technology (for example, SSL), data anonymization and other means to protect your personal information.

We use ever-improving technical means to enhance the security of the software installed on your device to prevent your personal information from leaking.

4. How We Use Information

We may use information collected by certain features for our other services. For example, we may use the information we collect when you use one of our features, and provide you with specific content in another service, including, but not limited to ads (please click About our Advertisingfor more details), information security tips for content you have read, indirect crowd portraits based on feature tags, and providing more accurate and personalized services and content.

In order to ensure the security of our services, and to enable us to better understand the operations of our applications, we may record information such as your frequency of using our applications, crash logs, overall usage, performance data, and the sources that apps are installed from. We will not combine the information stored in the analytics software with any personally identifiable information you provide in the application.

If we utilize your personal information beyond the scope of our collection statement or a direct or reasonable connection, we will inform you and obtain your prior express consent again before using your personal information in such situations.

5. External Parties

At present, we will not actively share or transfer your personal information to a third party. If there are other circumstances in which your personal information is to be shared or transferred or where you require us to share or transfer your personal information to a third party, we will directly obtain or verify the third party has obtained your prior express consent to such share or transfer of your personal information. In addition, we will conduct a risk assessment on the behavior of providing information to a third party.

The third-party SDKs connected to the APP are listed as follows:

• Facebook Login SDK
  Function: Facebook Login

Types of personal information collected: DisplayName, Email

Facebook Login Privacy Policy: https://zh-cn.facebook.com/policy.php

• Google Login SDK
  Function: Google Login

Types of personal information collected: DisplayName, Email

Google SingnIn Privacy Policy: https://policies.google.com/privacy

• Aurora Push SDK
  Function: implement of message push (or other notification push) functions.

Types of personal information collected: device information, geographic location, network information.

Aurora Push Privacy Policy: https://www.jiguang.cn/license/privacy

• Umeng+ SDK
  Function: Statistical analysis service, and basic anti-cheating service provided by the accuracy of geographic location calibration report data.

Type of personal information collected: device Mac address, unique device identification code (IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information).

Umeng+ Push Privacy Policy: https://www.umeng.com/page/policy?spm=a211eg.10560647.0.0.547034dcafEUZJ

• Flurry SDK
  Function: Statistical analysis service, and basic anti-cheating service provided by the accuracy of geographic location calibration report data.

Type of personal information collected: device Mac address, unique device identification code (IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information).

Flurry Privacy Policy: https://developer.yahoo.com/flurry/docs/analytics/privacyregulation/summary/

• Firebase SDK
  Function: Statistical analysis service, and basic anti-cheating service provided by the accuracy of geographic location calibration report data.

Type of personal information collected: device Mac address, unique device identification code (IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information).

Firebase Privacy Policy: https://firebase.google.com/support/privacy

• Tencent Bugly SDK
  Function: Used for app exception reporting

Type of personal information collected: device Mac address, unique device identification code (IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information).

Tencent Bugly Privacy Policy: https://privacy.qq.com/document/priview/fbd2c3f898df4c1c869925dd49d57827

• Zego SDK
  Function: The user uses the video call feature

Types of personal information collected: Camera permissions

Zego Privacy Policy: https://www.zego.im/privacy

• Qiniu SDK
  Function: Used for remote file storage

Types of personal information collected: Location permissions

Qiniu Privacy Policy: https://developer.qiniu.com/pili/8027/sdk-privacy-policy

• Agora SDK
  Function: Used to provide point-to-point message communication

Types of personal information collected: Network status, storage writes

Agora Privacy Policy: https://www.agora.io/en/privacy-policy/

We will not publicly disclose personal information collected by us. If we have to disclose such information publicly, we will inform you of the purpose of such disclosure, type of information disclosed and the sensitive information that may be involved, and obtain your prior express consent.

As our business continues to develop, we may engage in mergers, acquisitions, transfers of assets, etc. We will inform you of such circumstances and continue to protect your personal information and require new controllers to continue to protect your personal information in accordance with the laws, regulations and the standards as strict as required by this Document.

In addition, in accordance with relevant laws and regulations and national standards, in the following circumstances, we may share, transfer, or publicly disclose personal information without prior consent of the subject of personal information:

• When it is directly related to national security or national defense;
• When it is directly related to public safety, public health, or major public interests;
• When it is directly related to a criminal investigation, prosecution, trial or execution of judgments;
• When it is for protecting vital legitimate interests of you or of other individuals, such as right of life, property, and reputation while it’s hardly to obtain the consent of the individual;
• When the personal information is disclosed to the public by yourself;
• When the personal information is collected from legally publicly disclosed information, such as legitimate news reports, government information disclosure, etc..

6. Your Rights

During your using of Violy, in order to provide you with an easier way to access, change, delete your personal information while ensuring you with the right to withdraw your consent regarding the use of personal information and the right to cancel your account, we have provided you with the applicable function in our product design. You may refer to the following operational Guidelines. In addition, we have also set up a report and complaints channel, in order to address your feedback in a timely manner.

6.1 Access and Modify Personal Information

*   After entering Violy app, tap on [Me].

*   Tap on the column with your profile photo.

*   Access your information and modify them.

6.2 Feedback

• After entering Violy app, tap on [Me];
• Tap on [Help/Feedback];
• Tap on [Feedback/Suggestion].
  6.3 Delete Violy account

Email to support@violy.app. We will process it in time.

Note: After your account is canceled, we will delete or anonymize your personal information.

7. Amendment

We may revise this Document opportunely. In the event where the terms of this Document are amended, we will show you amended Document by ways of push notifications and/or pop-up windows when you log in or when the APP version has been updated.

8. Protection of Minors

We place great importance in the protection of personal information of minors. If you are a minor under the age of 18, according to the relevant laws and regulations, your parents’ or legal guardian's written consent should be obtained prior to your use of Violy service.

If you are a legal guardian of a minor, you may contact us through the contact information specified in Section 9 when you have queries regarding the personal information of your minors.

9. Contact Us

If you have any other complaints, suggestions, or queries regarding personal information of minors, please send to: support@violy.app.

We will review your queries as soon as possible and respond within three days after verifying your identity.

• Shenzhen Mango Future Technology Co., Ltd.